Frequently asked questions

Yes. $0 down. The homepage mockup is free, and you only add a card when you approve it.

You're not charged until your full site goes live. If we haven't received your content within 30 days of approving the mockup, we launch the site with what we have, and billing starts then. You can swap in your own text and photos afterwards with normal change requests.

A custom site of up to 5 pages (Home, About, Services, Gallery or Menu, Contact), plus a privacy policy page. Hosting, SSL, security updates, backups and maintenance are included.

You also get 2 free change requests a month, and every quote or contact request from your site shows up in your dashboard and your inbox.

One change is one request of about 30 minutes of work: swapping text or photos, updating hours or prices, or adding or editing a section on an existing page. Several small edits on the same page can go in one request. Bigger requests get a quote first.

Your 2 free changes reset every billing cycle and don't roll over. After that, each change is $20. The form tells you before you submit, and you're only charged when the change is published. If we decline or cancel a request, there's no charge.

If a published change isn't what you asked for, you get one free fix within 7 days. It never counts against your free changes.

A new page isn't a change: extra pages beyond 5 are $100 one-time each.

Free mockups: about 3 business days. Change requests: about 2 business days.

Your domain is always registered in your name, and your content (text, photos, logo) is always yours.

The site itself is a service while you subscribe, like a rental. After the 12-month term you can keep subscribing or buy the site outright for $500.

If you cancel without buying it out, the site goes offline, and we send you an export of your content and hand your domain back to you.

There's a 12-month minimum. If you cancel early, you owe 50% of the remaining months in the term. After the term, the plan continues month to month.

To cancel, send a cancellation request from your dashboard and we'll handle the rest.

There's no pausing during the first 12 months. Price changes come with 30 days' notice and only apply after your current term ends.

If you already have a domain, it stays registered to you, at your registrar. You give us access (or we do a quick 5-minute call) so we can point it at your new site, and we copy your email settings first so your email keeps working.

No domain yet? We register one in your name at no extra cost while you subscribe. Watch for a verification email from the registrar and click the link.

Everything goes through your dashboard: change requests, questions and support. We reply within 1 business day. The only phone call is the domain setup call, if you need one.

You get one free revision. If it's still not for you, no problem: there's nothing to pay and nothing to cancel. It's one free mockup per business.

Yes, and we recommend it. Real photos of your work beat stock photos. You confirm you have the rights to anything you send, including photos on your current site. Where we add photos, we only use free commercial-use libraries.

We monitor every site around the clock and fix problems fast. If your site is ever down for more than 24 hours because of us, we'll credit you for the time.

The subscription can transfer to the new owner with the remaining term. Otherwise it's treated as an early cancellation, and we may waive the fee if the business closes.